Communication Matters
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Archives for: October 30th, 2019

Channels

The success of any communication depends on the channels used to disseminate it. Consider how you want your audience to receive and engage your message.

Messengers

Choosing the right messenger is a critical step in every strategic communication effort. Without it, your message is just a nice set of words.

Messages

Successful messaging requires clarity and consistency. Good messages should align with the interests and concerns most important to your audience.

Point of View

Every successful communication effort has an inherent point of view. Think of point of view as the tone, voice, style or personality for your communication.

Audiences

Define your target audiences before deciding how to reach them. Focus on those best positioned to directly determine the success or failure of your goal.

Goals

The first step in any strategic communication effort is clearly defining your objective. Think of it as a destination, a specific spot on the map.

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OUR POSITION

More people than ever understand the value of strategic communication.

The research gathered during the Communication Matters project, and shared in this website, reflects a broad consensus that communications must be embraced as an integral strategy for every organization seeking to advance social change.

We now believe the main challenge underlying the lack of effective communications at many organizations is no longer about getting the importance of communications. The opportunity lies in doing more effective communications.

METHODOLOGY

From the outset of the Communication Matters project our objective was to cast a wide net and collect as many informed opinions as possible. We achieved this goal in several ways:

  • Formed an advisory group of communication professionals from private foundations, community foundations and nonprofits
  • Put out a call through the Network for “best in class” examples
  • Searched and reviewed the literature
  • Facilitated two online forums, one with communication professionals and one with program professionals
  • Broadly disseminated an online survey, with special outreach to CEOs, executive directors and program leaders
  • FACEBOOK
  • TWITTER

PROJECT CREDITS