Communication Matters
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Archives for: October 30th, 2019

Self-aware

A self-aware organization understands its unique strengths and capacity to effect change; it also knows its limitations and boundaries.

Respectful

Organizations that communicate effectively are respectful of divergent opinions and views. They listen actively and thoughtfully, even when they disagree with what’s being said.

Inclusive

Inclusive organizations are diverse at all levels. The decisions they make incorporate a wide range of viewpoints and perspectives, which promotes responsiveness and adaptability.

Transparent

Openness drives mission. Social change organizations that operate transparently build trust with their stakeholders, which helps advance their mission.

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OUR POSITION

More people than ever understand the value of strategic communication.

The research gathered during the Communication Matters project, and shared in this website, reflects a broad consensus that communications must be embraced as an integral strategy for every organization seeking to advance social change.

We now believe the main challenge underlying the lack of effective communications at many organizations is no longer about getting the importance of communications. The opportunity lies in doing more effective communications.

METHODOLOGY

From the outset of the Communication Matters project our objective was to cast a wide net and collect as many informed opinions as possible. We achieved this goal in several ways:

  • Formed an advisory group of communication professionals from private foundations, community foundations and nonprofits
  • Put out a call through the Network for “best in class” examples
  • Searched and reviewed the literature
  • Facilitated two online forums, one with communication professionals and one with program professionals
  • Broadly disseminated an online survey, with special outreach to CEOs, executive directors and program leaders
  • FACEBOOK
  • TWITTER

PROJECT CREDITS